Create your account
Sign up for SupportFlow and set up your organization.
◌ SUPPORTFLOW
Enterprise remote support for the
AI-driven age.
Classic remote access with the benefits of AI harness integration and enterprise-grade security controls. Connect directly with ease, or drive support entirely through an AI harness such as Claude or ChatGPT while you watch in real time. Familiar, proven installers, unattended deployment options, end-to-end encryption, and IT-friendly toolsets make it easier than ever to automate at scale.
Every device in view.Every change on record.Every command signed by you.
FROM SIGN-UP TO YOUR FIRST STATION
Four steps. Then just ask.
No lengthy integration project. Connect the devices you manage and start working from the AI environment you already know, or use SupportFlow Lite right in your browser.
Get the client
Download the lightweight SupportFlow Client from your account.
Install on devices
Add the Endpoint to any workstation, kiosk, server or IoT device you manage.
WorkstationKioskServerIoT device
Command from your AI assistant
Check health, investigate problems and make changes through Claude, ChatGPT or the AI assistant of your choice.
Full Version and Lite VersionChoose the Full Client for maximum power right from your favorite AI assistant, or the Lite Version and run it right from the browser.
ONE TEAM, ONE FLEET
Reshapes how your fleet is run.
SupportFlow gives AI agents the access they need to directly manage your workstations, servers, and kiosks.
Use knowledge tools in practical ways.
SupportFlow remembers what your team discovers about your devices: where the logs live, how each machine is set up, what fixed it last time. Before long, long requests turn into 'check on this…' or 'look into x…'.
An army in your pocket
Use Claude or ChatGPT to look into a single machine, or ask it to bring in dozens of agents for health checks, updates and changes across your whole fleet at once.
Work as a team
Every Koquelani account is set up to operate as a team. Your members share access to the same fleet, plus a shared 'common knowledge' everyone can use.
THE RIGHT WORK, TO THE RIGHT MIND
Automation that knows when to ask you first.
SupportFlow handles routine checks, prepares complex changes, and asks a person to authorize or finalize them. You control the level of involvement. Want a little? Ask for suggestions and get answers from an AI that sees the current state of your devices. Want a lot? Say, “Just fix it,” and watch SupportFlow work through the procedures you have already defined.
1
Understand intentRead the request in the context of your fleet.
2
Gather what mattersPull live telemetry and your team's knowledge.
3
Act or askMake the change, or ask the right teammate to approve it.
ALERT“Kiosk 14 is running slow”
✦
FLEET AGENT · HEALTH CHECKCause found
Disk 94% full · update cache 11 GB
✓Telemetry reviewed3 sources
AMAlex notifiedApproves changes
Proposed fix waiting for approval ↗
A BETTER WAY TO RUN YOUR DEVICES
Better for your devices.
Better for your team.
Separate from your account password, every command sent to your stations is signed with your ControlKey, which only you hold, and your stations check the signature before they act.
Humans and agents share the same conversation and memory.
What your team learns about each device stays with the fleet, from the first check to the last change.
✦
START WORKING AS ONE
Direct updates, pull logs, research issues, and solve problems right from your favorite harness.
The best part is that you usually do this only once. Frontier AI models quickly learn how your team runs its devices and work within your established processes and procedures. Name the station and describe what you need, then watch the agent investigate. When it has found the cause, tell it how you want it handled. The days of remoting into every workstation for every problem are over. It is a genuine shift in how IT teams manage their fleets.
We recommend the full SupportFlow Client for everyday use, but if you want to run it in a browser you can use the SupportFlow Lite, no Claude or ChatGPT account needed, just sign-up, sign-in, deploy some Endpoints, and start managing. Lite comes with a few limitations but can be ideal for certain users.